Terms and conditions

Access to the website https://esgarroverdemallorca.com and its use, as well as the purchase of products at https://esgarroverdemallorca.com presuppose reading, knowledge and acceptance of these General Conditions of Use.

These conditions of use of the website https://esgarroverdemallorca.com will expressly regulate the purchase and sale relationship between Es Garrover de Mallorca and the user of the website who purchases products from Es Garrover de Mallorca in the domain https://esgarroverdemallorca .com, hereinafter referred to as the Client.

The products purchased at https://esgarroverdemallorca.com are sold directly by Es Garrover de Mallorca, SL, with address at calle Marina, 107, 07620 Llucmajor (Mallorca), with telephone number 0034 630 275 775, and CIF B57893364.

The purchase of Es Garrover de Mallorca products through the website https://esgarroverdemallorca.com, presupposes the express acceptance and without reservations of any kind, of each and every one of these General Conditions of Use. The acceptance by the Customer of these conditions is regulated by their online acceptance, which is done by selecting the section provided for this purpose on the website when making the purchase.

Es Garrover de Mallorca offers the products for sale at https://esgarroverdemallorca.com exclusively to final consumers who are natural persons of legal age, who act within https://esgarroverdemallorca.com for purposes other than those of their own. the commercial, business or professional activities that they may carry out. If you are not a final consumer, we invite you to refrain from carrying out commercial transactions at https://esgarroverdemallorca.com. In addition, Es Garrover de Mallorca reserves the right not to attend to orders made by users that differ from what was stated in the previous point.

These Conditions of Use exclusively regulate the offer, the acceptance of purchase orders and the shipment of products to the users of the website https://esgarroverdemallorca.com.

In order to be able to correctly process the orders, the Customer must provide the information requested for this purpose. The data of said Client will be incorporated into a database owned by Es Garrover de Mallorca, SL and will be treated in accordance with what is indicated in the Privacy Policy section.

There may be pages of Es Garrover de Mallorca accessible to users who do not initiate the purchase of products. Such users, however, agree to be bound by these Terms of Use to the extent that they may be applicable.

This purchase contract is executed in Spanish. These purchase conditions are subject to Spanish law. In case of litigation between the parties to this contract, the competent jurisdiction will be the one that corresponds in each case.

Registration and purchase procedure

To purchase products on the website https://esgarroverdemallorca.com, Es Garrover de Mallorca will ask the Customer to register, for which they must be over eighteen (18) years of age, and complete the instructions that appear on the screen.

Both the name of the Client and the password designated by him are personal and non-transferable. The data provided by the Client will be incorporated into the Es Garrover de Mallorca database, used to process the order, that of future purchases, as well as to send the Client information about offers and services by email and/or postal mail that may be of interest to you. In this way, the purpose of the use of this data will be the maintenance of the contractual relationship established between Es Garrover de Mallorca and the Client, as well as the management, administration, provision and commercial or advertising information about the products of Es Garrover de Mallorca. Majorca. The Client declares to be informed of the conditions and assignments detailed in this clause.

Within a maximum period of twenty-four (24) hours (Saturdays, Sundays and non-computable holidays) from receipt of the payment confirmation, Es Garrover de Mallorca will send the Customer, by email, a confirmation of the purchase. In this way, the purchase contract entered into by and between Es Garrover de Mallorca and the Customer will be considered fully and duly entered into.

Es Garrover de Mallorca will try to ensure that all information on the price of the products is accurate, but without guaranteeing the absolute absence of errors. In the event of an error in the price of a product, Es Garrover de Mallorca will send an email to the Client indicating the correct price of the product and requesting confirmation of the order. In the event that the Customer does not confirm the purchase of the product at the correct price, said purchase shall be deemed cancelled. In the event that Es Garrover de Mallorca cannot contact the Client, the order will be considered cancelled.

The price of the products will be the one indicated on the website https://esgarroverdemallorca.com, and may be modified by Es Garrover de Mallorca at any time. Changes in the price of products may not affect the amount of orders already confirmed.

Information about products, availability and prices

Es Garrover de Mallorca reserves the right to modify at any time the quantity and/or type of products that can be purchased on the website https://esgarroverdemallorca.com.

Pursuant to the provisions of Law 47/2002 amending Law 7/1996 on Retail Trade Regulation of January 15, and Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce , the Client, before placing an order, has the right to know the essential characteristics of the products that he wishes to purchase. In this way, Es Garrover de Mallorca informs the Customer that the photographs and descriptions of the products are not contractual, being merely illustrative, and do not commit Es Garrover de Mallorca, who, based on the state of the technology, does everything as possible so that the colors and/or drawings of the products shown in the photos displayed on the web are faithful to the originals, without avoiding variations in the colors and shades presented, due to technical limitations and/or depending on the monitor in that are displayed. The essential characteristics of the products are presented at https://esgarroverdemallorca.com within the file of each product based on the information provided by the supplier.

All orders made by the Client are subject to the stock of the product and its availability. If the order consists of several products and some or all of these cannot be served, the price of the missing product will be refunded to the Client through the same system used for payment, thus canceling the sale under this clause, without that proceeds in favor of any of the parties compensation for breach of contract, consequential damages or lost profits.

The prices of the products for sale on the website https://esgarroverdemallorca.com are valid solely and exclusively for orders placed on it and may not coincide with those of our store. The prices always appear in euros and include the corresponding VAT (10%). The maximum amount per purchase will be €1,000. The relevant shipping costs will be added to these prices. The shipping rates will be communicated to the Client before formalizing the order, and must be expressly accepted by the latter when confirming the purchase.

Product prices may be subject to updates. However, the prices that Es Garrover de Mallorca will apply to each order will be those in force at the time the user confirms the purchase of the products by adding them to their shopping cart, regardless of the day the delivery is made. Make sure of the final sale price before confirming the order.

Es Garrover de Mallorca reserves the right to withdraw any product from the web, as well as to modify all or part of the product, at any time. Likewise, Es Garrover de Mallorca is not responsible for errors caused by the malfunction of the Client’s Internet connection service.

Payment method and security

Payment by Credit Card: Es Garrover de Mallorca operates with Banco Sabadell and MasterCard to provide you with the highest possible level of security in your electronic transactions.

The accepted cards are: Visa, MasterCard, American Express, 4B, Red 6000 and Maestro among others. Due to the security of the systems, Es Garrover de Mallorca does not receive the card details. Only the bank that manages the payment gateway, in this case Banco Bankia, has access to them.

Paypal: you can make your payments through your Paypal account. If you need more information, go to www.paypal.com.

If you need an invoice for your purchase, send us your information along with the order confirmation to online@esgarroverdemallorca.com. No invoices will be issued after three (3) months of purchase.

Cancellation and return

If a product has arrived damaged

We recommend checking the order at the time of delivery by the transport agency, and leaving a record on the delivery note and signing it. Es Garrover de Mallorca will assume all extra transport costs that may arise, provided that the product has not been used, altered or manipulated. You need to contact us at online@esgarroverdemallorca.com within a maximum period of 15 days from receipt of the order, clearly indicating the problem or reason for the return. We will not accept any change or return if we have not previously received notification. Es Garrover de Mallorca will send you a new product or refund the corresponding amount.

If the package content is wrong

If one or more products received do not correspond to your order, we will send you the correct products or refund the corresponding amount. Es Garrover de Mallorca will assume the extra transport costs that may arise, provided that the product has not been used, altered or manipulated. You need to contact us at online@esgarroverdemallorca.com within a maximum period of 7 days from receipt of the order, clearly indicating the problem or reason for the return. We will not accept any change or return if we have not previously received notification.

if i’m not satisfied

If for any reason other than the above you are not satisfied, you can return a product. In this case, once the merchandise is received in its original packaging and in perfect condition, we will proceed to refund the corresponding amount. The transport costs of the first shipment or subsequent collection will be assumed by the client. You need to contact us at online@esgarroverdemallorca.com within a maximum period of 7 days from receipt of the order, clearly indicating the problem or reason for the return. At Es Garrover de Mallorca we will not accept any change or return if we have not previously received notification.